Celebrate! Art App: A Guide for Artists
The Celebrate! art App is our updated app to make sales and event participation easier, so you can focus on your art and your patrons.
1.What's New & Better
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Use Your Own Device: The app is now on the App Store (iPhone) and Google Play
(Android). No more waiting in line for a dedicated tablet!
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NEW! Real-Time Info: An Announcement/Event tab gives you instant updates.
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Smarter Square Integration: Square has also updated their app to reduce prior issues such as double-charging sales tax.
2.Setting Up the App on Your Phone
See our Celebrate! art app Quick Install Guide for adding the app on your phone.
3.The Sales Process: 4 Steps
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Step 1: Start a New Order
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Tap "Add New Sale."
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Enter Description, Price, Quantity and Shipping (if applicable).
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Tax: Sales tax (8.75%) is automatically calculated.
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Turn off the Sales tax toggle switch if no tax is collectible.
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Tap "Add to Cart."
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Review the shopping cart and tap "PROCEED TO CHECKOUT."
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If you need to edit any item, tap on the pencil.
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Step 2: Customer Information
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Recommended for all sales: phone number and email.
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Collecting the email address helps you build your marketing list, and your customer automatically receives a receipt.
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Customer email address is required for sales over $300.
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If you enter a shipping $ amount, the app will require the shipping fields to be entered.
Step 3: Event Exit Card
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Scan the unique QR code on one of the Event Exit Cards to link the card to the transaction.
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Give the physical card to your customer.
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Instruct your customer the card must be scanned at the event exit to verify a completed sale.
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Items without a corresponding card will delay the customer's exit.
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DETAILS:
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All customers exiting the event who have purchased art must present an Event Exit Card to the Exit volunteers. You will receive these bright, colorful, business-sized cards—each with a unique QR code—at Registration. After completing a sale, please ensure you hand the card to the customer. Once you have entered their information, you must scan the card's QR code to associate it with their order in the system. When the customer leaves the event with their purchased items, Exit staff will scan the card to verify the sale is complete and everything is in order. This crucial step helps protect the customer, you the artist, and Scope Events.
Step 4: Choose Payment Type
Select one of the following payment options:
Payment Type & What to Do
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SQUARE
Use this for card payments using your Square processor.
OFFLINE CARD PAYMENT
Use this if you are using a non-Square processor ie Stripe, Clover, Intuit.
CASH
Use for cash or personal checks.
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SALE ON APPROVAL
Use if a patron is taking the art to evaluate before purchase. A reversal must be requested via email to accounting@scopeevents.org if they return it.
DETAILS:
For Square Users (Recommended)
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Make sure you have the Square app loaded on your phone.
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Open the Celebrate! Art App.
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Do a $1.00 test sale (Accounting will delete all test sales prior to opening day).
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At checkout, choose SQUARE as the payment type and follow the Square instructions.
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When setup is complete, you'll see a green check dot next to "SQUARE AVAILABLE."
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Your phone + Square App + Celebrate! art App = Seamless sales.
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For All Other Credit Card Processors (e.g., Stripe, Clover, Intuit)
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Use the Celebrate! Art App to record the sale amount.
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At checkout, choose "OFFLINE" CARD PAYMENT.
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Process the payment using your separate third-party card reader/app, keeping your current process.
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Sale on Approval
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If you are agreeable to your customer taking the art to evaluate it in their home before paying for it, you can process the sale using the “SALE ON APPROVAL” option. This will record the order, collect the contact information, and log the transaction as a sale in the system. If the customer decides to keep the item, then you will need to arrange an OFFLINE payment. If the customer decides they do not want it, then you must send an email:
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Refunds/Cancellations: Completed sales cannot be reversed in the app; email customer’s name and email address, and the order will be cancelled in the system.
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Email accounting@scopeevents.org for all cancellation requests.
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***Once the transaction is complete, you are automatically returned to the ADD NEW SALE screen.
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Reporting & Next Steps
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Real-Time Reporting: Tap "Sales" on the Home Page to view all your sales.
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Customer Database: Log into the Artist Portal (www.celebrationartists.org) to download a CSV/Excel file with your sales data and customer contact info for future marketing.
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Commission Collection: 7-10 days after the event, 20% commission will be collected from your sales total via an ACH transaction.
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